Knowledgebase
Addon domains: Brief explanation and instructions
Posted by on 18 July 2013 04:23 PM

When you sign up for a HostPapa web hosting package, the first domain registered and/or associated with your account is called your primary domain name.

However, we do allow you to host an unlimited number of domain names (with their own standalone websites and email addresses) on a single account.

These are called addon domains.

Although your primary domain and addon domain(s) are all hosted together on your account, each appears completely unique to visitors and search engines alike.

You may purchase addon domains from HostPapa at any time through your dashboard. Here’s how:

  1. Log in to your HostPapa dashboard: https://www.hostpapa.com/dashboard 

  2. Click on My Domains.

  3. Click on Register New Domain.

  4. Fill out the secure form and click Continue.

Note: if you register an addon domain through HostPapa, the DNS settings will be automatically set to our servers.

If you have already registered the domain at a registrar other than HostPapa:

You will need to provide the registrar with HostPapa’s domain name server (DNS) settings. This will allow the domain name to automatically “point” to HostPapa. There are two DNS settings:

ns1.hostpapa.com
ns2.hostpapa.com

Make sure you use them both.

If you transfer an addon domain name’s registration to HostPapa, you will need to update the DNS information yourself when the transfer is complete. This transfer can take 5 to 7 days. To speed up this process, make sure to change the DNS entries before the transfer starts.

Once registered

Regardless of where your addon domain is registered, you will need to connect it to your HostPapa account once the name is active and the DNS entries list HostPapa’s information.

The following links provide further information:

How to set up an addon domain
http://hostpapasupport.com/index.php?/Knowledgebase/Article/View/1072

Video tutorial with step by step instructions:
http://hostpapasupport.com/tutorials/demos/cpanel-x3-voice/cpanel-x3-addon.html

If you are transferring your website from another provider, here’s some guidelines on how to transfer addon domains with the minimum amount of downtime:
http://hostpapasupport.com/index.php?/Knowledgebase/Article/View/1103

Additional tips

When connecting an addon domain name to your account, a subdomain is created. For example, if you connect addon domain “cat.com” to an account with the primary domain of “dog.com,” a subdomain named “cat.dog.com” will be created. Please do not delete this subdomain. It is required for your addon domain to work properly. Visitors to your addon domain will not see the subdomain address and will not know it is there.

Before uploading files to your addon domain, please review this article: http://hostpapasupport.com/index.php?/Knowledgebase/Article/View/1177

To create email accounts using your addon domain name, check out this tutorial: http://hostpapasupport.com/tutorials/demos/cpanel-x3-voice/cpanel-x3-popemail.html

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