 | HostPapa Resellers: Bandwidth policy and prices |  |
 | HostPapa reseller hosting packages come with a fixed amount of bandwidth. Bandwidth refers to the amount of data that can be transferred to and from your account in one month.
For example, if someone downloads a 10 kb file from your site, the |
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| Customer's cPanel says “You are logged in using the root or reseller password” |  |
| This message could indicate one of three things:
If this message only appears when the reseller logs in from WHM (using the cP icon under “List Accounts”), this message is normal.
If the message appears in ph |
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| Reseller plan: FREE included features | |
| Thinking about becoming a HostPapa reseller? Have you already signed up? Make sure to take advantage of all of these included features:
Unlimited cPanel accounts
WHM control panel
Free Client Exec or WHMCS |
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| How do I use Web Host Manager with my Reseller hosting plan? | |
| HostPapa reseller hosting comes with Web Host Manager (WHM), an industry leading server control panel interface. It's an easy-to- use tool that will allow you to manage all of your reseller hosting accounts.
WHM may also be integrated with |
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| Edit Reseller DNS Zone Template | |
| Warning: this is an advanced feature of your WHM – if you are unsure about doing this, please submit a support ticket:
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| Existing customers: how to add an order to my account | |
| Current HostPapa customers may add a shared hosting or reseller plan to their existing billing account any time through the customer care center.
Simply visit your customer care center:
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| My new reseller account doesn't seem to be working! I can’t add anything. | |
| Full details on how to set up your reseller account are available in the Reseller Startup Guide
CA Customers: ht |
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| Add-ons for your reseller account | |
| Your reseller account comes with everything you need to get started, including 3 IP addresses, SohoLaunch sitebuilder, and the option of two excellent billing software packages, Client Exec and WHMCS.
If you would like to purchase |
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| What to do once you purchase a HostPapa reseller plan | |
| Congratulations! We think you’ll enjoy the benefits of reseller web hosting – not to mention the potential profits! Remember that we are here to support you. At any time, you may submit a support ticket here:
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| Control panel to manage your reseller hosting account | |
| HostPapa reseller hosting packages include Web Host Manager (WHM), a streamlined interface that allows you to effectively manage your reseller accounts.
You may learn more about WHM here:
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| The difference between reseller and shared web hosting |  |
| A shared web hosting plan offers everything you need to create and maintain a website. Shared hosting plan subscribers are provided with one cPanel control panel through which they can manage all of their domains. While you can operate |
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| What to do if you need more space in your reseller account | |
| You can upgrade your reseller account at any time. If you need more disk space or bandwidth beyond the Titanium (highest) level plan, we suggest you purchase a second reseller plan to accommodate your needs.
To upgrade your plan, please submi |
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| Reseller billing system options | |
| Your HostPapa reseller account comes with two billing software options: Client Exec or WHMCS. You may use either of these extremely stable and easy-to-use systems.
Client Exec is a convenient billing platform built specifically with small to |
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| Why does my domain reseller account say I need to become a reseller? | |
| A HostPapa reseller hosting package includes a free domain reseller account, which will let you sell domain names to your customers. Before you do so, you must set up and fund your account, which you will draw from as you sell each domain name. |
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| Why do shared hosting accounts have more space than reseller accounts? | |
| The reseller package you select offers you a set amount of disk space and bandwidth you can divvy up and resell as you would like.
Please note: this is not the same as reselling a basic HostPapa shared web-hosting pla |
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| How to set up private name servers | |
| Private name servers are your own DNS name servers. They use your domain – such as ns1.yourdomainname.com and ns2.yourdomainname.com – instead of the name of your web hosting company.
The most common situation where private name servers are u |
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| Do you have a manual for the reseller control panel? | |
| You may access the documentation for Web Host Manager (WHM), your reseller control panel, here:
http://www.cpanel.net/docs/whm/
You may also find ou |
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| Modify cPanel/WHM News | |
| As a reseller, you may use this feature in WHM to send a message, which will appear on all clients' cPanel main page.
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| How do I purchase and sell Reseller Domains? | |
| To request your domain reseller account, please fill out the form located at here: http://www.hostpapa.com/reseller-domain-activation/
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