To ensure you always receive HostPapa communications, and that there is no disruption in your HostPapa service, it is very important that we have your up-to-date contact information on file.
You can update the contact information associated with your HostPapa account any time through your secure online billing account:
Go to the Customer Care Centre for your region:
- Click on “Login to Billing” and log in as prompted:
Click "Client Profile" on the left side of the page. Click on the "+" sign to see additional options.
- Email address (username): The email address you signed up with
- Password: The password you chose for your account
Click “View Profile.” You will see your name, address, email, fax, and phone number. Click “edit.”
Make any required changes. Click “update.”
If you have forgotten your billing account password, please follow these steps:
You can also update your credit card information through your billing account. For details: