When you sign up for a HostPapa web hosting package, the first domain registered and/or associated with your account is called your primary domain name.

However, we do allow you to host an unlimited number of domain names (with their own standalone websites and email addresses) on a single account.

These are called addon domains.

Although your primary domain and addon domain(s) are all hosted together on your account, each appears completely unique to visitors and search engines alike.

While it is free to connect more domains to your HostPapa account, you must first register them (which carries a fee) through us or another domain registrar.

You may purchase addon domains from HostPapa at any time:

1. Please visit the HostPapa Customer Care Centre for your region: http://www.hostpapasupport.com/go/customer-care.shtml


2. Click on Buy New Domain. For a smooth transaction, have your billing account login and payment information (credit card or PayPal) on hand.


3. Log in and fill out the secure order form.

Note: if you register an addon domain through HostPapa, the DNS settings will be automatically set to our servers.

If you would like to register (or have already registered) the domain at a registrar other than HostPapa:

You will need to provide the registrar with HostPapa’s domain name server (DNS) settings. This will allow the domain name to automatically “point” to HostPapa. There are two DNS settings:

ns1.hostpapa.com
ns2.hostpapa.com

Make sure you use them both.

If you transfer an addon domain name’s registration to HostPapa, you will need to update the DNS information yourself when the transfer is complete. This transfer can take 5 to 7 days. To speed up this process, make sure to change the DNS entries before the transfer starts.

Once registered…

Regardless of where your addon domain is registered, you will need to connect it to your HostPapa account once the name is active and the DNS entries list HostPapa’s information.

The following links provide further information:

How to set up an add-on domain
http://hostpapasupport.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=272

Video tutorial with step by step instructions:
http://hostpapasupport.com/tutorials/demos/cpanel-x3-voice/cpanel-x3-addon.html

If you are transferring your website from another provider, here’s some guidelines on how to transfer addon domains with the minimum amount of downtime:
http://hostpapasupport.com//index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=209

Additional Tips

When connecting an addon domain name to your account, a subdomain is created. For example, if you connect addon domain “cat.com” to an account with the primary domain of “dog.com,” a subdomain named “cat.dog.com” will be created. Please do not delete this subdomain. It is required for your addon domain to work properly. Visitors to your addon domain will not see the subdomain address and will not know it is there.

Before uploading files to your addon domain, please review this article:
http://hostpapasupport.com//index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=139

To create email accounts using your addon domain name, check out this tutorial:
http://hostpapasupport.com/tutorials/demos/cpanel-x3-voice/cpanel-x3-popemail.html

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