HostPapa's top executives have over 70 years of combined experience in web hosting services. Our expertise has allowed us to build a superior web hosting company.

Our customer services director has built one of the best support centers in the web hosting business, allowing us to maintain a 24/7/365 customer support experience. HostPapa offers email support all day, every day.

HostPapa also offers extensive telephone and live chat support:

In North America:
Monday to Friday, 24 hours a day; Saturday and Sunday, 6:00 a.m.-7:00 p.m. (EST)

In the United Kingdom:
Monday to Friday, 24 hours a day; Saturday and Sunday, 11:00-24:00 (GMT)

In the rest of Europe:
Monday to Friday, 24 hours a day; Saturday and Sunday, 11:00-24:00 (GMT)/12:00-01:00 (CET)

Our system engineers and administrators have constructed one of the most stable web hosting environments on the Internet using best of breed hardware and software, along with huge bandwidth pipelines and award winning tier-1 co-location data centers. Our 99.9% uptime service standard is as important to us as it is to our clients.

Our business development department has been able to increase the value of each customer’s service package so that we may offer everyone advanced features including:

• A free domain name


• A free web site builder


• Free online marketing


• Extensive website-supported services, including blogs, shopping carts, forums and more


• Advanced learning and support resources, including a searchable knowledgebase and an extensive video tutorial library

Our quality assurance team connects all of the departments, ensuring that customer needs are communicated efficiently throughout the respective departments and to the management team.

HostPapa is also committed to going green: we purchase 100% renewable green energy certificates to offset our entire energy consumption.

We’d like to thank you for considering HostPapa as your web hosting choice. You may rely on our hard work to continue to earn your business in the future.