Sep 10 2010 
Support Center » Knowledgebase » I have a very specific technical question. Who do I need to contact?
 I have a very specific technical question. Who do I need to contact?
Solution

Most webmasters have similar needs for their websites. We've done our best to provide helpful answers to the most frequently asked questions here in HostPapa's extensive knowledgebase.

We also have helpful video tutorials on many useful topics, which can be found here:

http://hostpapasupport.com/tutorials/video.shtml

But if you can't find the answers you need, please ask us!

We ask customers and potential customers to email us their technical questions. This procedure will allow us to create a traceable ticket in our system and allow our higher level technical staff to get back to you in an orderly and timely manner.

Here's how:

Potential customers:

Current HostPapa customers:

  • Please submit a support ticket.

  • Do this through http://hostpapasupport.com or by logging into your cPanel and clicking on “Submit a support request” under the “Advanced” heading.

  • Please use the subject line “Technical sales question”

Please be as specific as possible in your email so that we can provide all the details you require. We respond to all support requests promptly.


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Article Details
Article ID: 217
Created On: Jul 26 2007 02:36 AM

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