If you’re making the switch to HostPapa from another hosting company, you can either transfer your domain name to HostPapa or just leave the domain name with its current company and update the name server (DNS) entries to link it to your HostPapa hosting account. Here’s how:
Changing your DNS Settings
Your domain name server (DNS) settings link your domain name to your website’s hosting account, so that visitors are directed to the correct website. HostPapa uses two DNS entries:
ns1.hostpapa.com
ns2.hostpapa.com
When you change these entries, your domain name stays with the company where it is currently registered. It simply “points” to a new hosting package. Note that 24 to 72 hours may be necessary for DNS entry changes to go into effect.
For more information on updating DNS entries, check these video tutorials:
http://hostpapasupport.com/tutorials/Tutorials_DomainSetup.shtml
Changing domain registrars
If you choose to have your domain name with the same company that hosts your website, there is an automatic transfer option you can select upon signing up with HostPapa. It is also possible to transfer your domain name later.
Some conditions and restrictions apply on transferring domain names. As these depend entirely on the type of domain name you want to transfer, please refer to the link pertaining to yours below:
HostPapa will update your DNS entries upon the successful completion of the transfer. However, you may want to consider changing your DNS entries before you start a transfer. DNS entry changes can take 24 to 72 hours to go into effect, but a domain transfer can take 5 to 7 days and then have the DNS entry change time on top of that. Changing your DNS entries before the transfer begins will speed up the process.
Starting a transfer
When you are ready to transfer your domain name, please submit a ticket:
http://www.hostpapasupport.com/go/submit-ticket.shtml
Please include your domain name and the email address used when you signed up with HostPapa. If the domain name is not your primary domain name, please include it as well.
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