Issue: Difficulties Adding to your New Reseller Account

Full details on how to set up your reseller account are available in the Reseller Startup Guide:

Briefly: your cPanel will have a Reseller_setup package, by default. The limits are 1MB disk space and 1MB bandwidth: not enough to do anything!

Before you can create packages for clients, you must create one for yourself. Once this is done, then you may go to “Upgrade / Downgrade account” and assign that package to your control panel.

You may then use the same process to add client accounts to your WHM. For additional information, this video tutorial will walk you through the process: http://hostpapasupport.com/tutorials/Tutorials_whm.shtml

Need more help? Please open a support ticket here: https://hostpapa.com/dashboard

Support ticket tips/info: http://hostpapasupport.com/kb/how-to-open-and-access-support-tickets/

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