Addon domains: Brief explanation and instructions

In this article, we’ll explain what an addon domain is and how to set your Domain Name System (DNS) to HostPapa’s servers. 

What is an addon domain?

When you purchase a web hosting package with HostPapa, the first domain registered and/or associated with your account is called your primary domain name. However, you can host multiple domain names on a single account (each with its own website and email address). These are called addon domains

How to purchase an addon domain

Although your primary domain and addon domain(s) are hosted together on your account, each one must be purchased separately. Here’s how:

  1. Log in to your HostPapa Dashboard.
  2. Click on My Domains.
  3. Click on Register New Domain. What an addon domain is and how to set it up
  4. Enter your domain name and extension
  5. Click Search.
    How to set up an addon domain

  6. Fill out the Secure Order Form.
  7. Click Confirm Order.

Note: If you register an addon domain through HostPapa, the DNS settings will be automatically set to our servers. 

If you have already registered the domain at another registrar 

If you’ve already registered the domain at another registrar, you will need to update your current registrar Nameservers with HostPapa’s domain name server (DNS) settings. This will allow the domain name to automatically “point” to HostPapa’s server. There are two DNS settings:

ns1.hostpapa.com

ns2.hostpapa.com

Each registrar will have different steps to get to the Nameserver settings. If you can’t find them, contact the support service of your current registrar. 

The following screenshot shows HostPapa’s Nameserver settings at Dashboard>My Domains. Your current registrar may have a similar section for updating DNS settings. 

How to set your addon domain

Important notes

If you want to transfer an addon domain to HostPapa, follow the steps in this article. Please note that you will need to update the DNS information yourself when the transfer is complete. This transfer can take five to seven days. To ensure the process is as smooth as possible, make sure to change the DNS entries before the transfer starts.

Regardless of where your addon domain is registered, you will need to connect it to your HostPapa account once the name is active and the DNS entries list HostPapa’s information. 

When connecting an addon domain name to your account, a subdomain is created. For example, if you connect the addon domain “cat.com” to an account with the primary domain of “dog.com,” a subdomain named “cat.dog.com” will be created. Please do not delete this subdomain, as is required for your addon domain to work properly. However, visitors to your addon domain will not see the subdomain address and won’t know it’s there.

More information 

Check out the following articles to learn more about addon domains:

How to set up an addon domain

How to create an addon domain in cPanel

How to configure FTP settings for addon domains

Addon domains downtime during propagation

 

If you need help with your addon domains, please open a support ticket from your dashboard.

 

This article is also available in: French Spanish German

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