HostPapa Knowledge Base

• G Suite 138 Articles
  • General 10 Articles
    • G Suite and your data security
    • G Suite compatibility with Microsoft Outlook and other clients
    • Why you should buy G Suite from HostPapa
    • What to do if you need extra help with G Suite from HostPapa
    • Why you should use G Suite from HostPapa instead of an onsite mail solution like Microsoft Exchange
  • Getting Started 24 Articles
    • How G Suite works
    • About Google Sites
    • Setting up G Suite
    • Managing multiple companies with different domain names from one G Suite administrative account
    • How the G Suite pricing plan works
  • How To’s 103 Articles
    • Migration 11 Articles
      • G Suite: Legacy systems you can migrate from
      • How to transfer your existing files, emails, and contacts to G Suite
      • How to ensure a smooth transition to G Suite
      • Switching to Drive from Dropbox
      • Switching to Drive from Box
    • Drive 17 Articles
      • How to upload files to Drive on the web
      • How to store files in Drive using a desktop sync client
      • How to upload files to Drive from your phone or tablet
      • How to check your sync status in Drive
      • How to access your Google Drive files from any device
    • GMail 16 Articles
      • Cost of forwarding email
      • How to compose a new email with Gmail
      • How to add recipients, attachments, images, and more to a Gmail message
      • Sending messages in Gmail and how to use the Undo Send feature
      • How to use Gmail without Internet connection
    • Calendar 19 Articles
      • How to enable event calendar
      • How to schedule a Google Hangout in Calendar
      • How to create an event in Google Calendar
      • How to invite people and reserve rooms and resources using Google Calendar
      • How to choose your event time in Google Calendar
    • Google Docs & Sheets 30 Articles
      • Star important files and folders
      • How to create a new document using Google Docs
      • How to import and convert old documents to Google Docs
      • How to edit Word documents directly in Docs using a Chrome extension
      • How to edit Word documents directly in Microsoft Word software, then save any changes back to Drive using a plug-in
    • Google Hangouts 10 Articles
      • How to start a Google Hangout from Gmail
      • How to start a Google Hangout from your Chrome toolbar
      • How to start a Google Hangout from your desktop
      • How to start Google Hangouts from your mobile devices
      • System requirements for Google Hangouts
  • How G Suite works
  • G Suite and your data security
  • Setting up G Suite
  • How to transfer your existing files, emails, and contacts to G Suite
  • Managing multiple companies with different domain names from one G Suite administrative account
• Microsoft Office 365 48 Articles
  • Microsoft Office 365: How to copy or move files to OneDrive
  • Microsoft Office 365: Getting started with OneDrive
  • Microsoft Office 365: How to install Microsoft Office on Desktop and Laptop Computers
  • Microsoft Office 365: How to set up Office 365 on Mobile Devices
  • Microsoft Office 365: How to set up email on mobile devices
• SiteLock 29 Articles
  • Issue: SiteLock reports show only a portion of your website was scanned
  • How to upgrade your SiteLock account
  • Issue: Greyed-out areas in SiteLock dashboard
  • All about the SiteLock postal verification process
  • How to see details on SiteLock issues
• Automated Website Backup 7 Articles
  • How to back up your HostPapa website
  • How to restore my files using HostPapa Automated Website Backup
  • How HostPapa Automated Website Backup works
  • How HostPapa Automated Website Backup “Version History” Works
  • How to change your HostPapa Automated Website Backup plan
• HostPapa Website Builder 178 Articles
  • Getting Started 19 Articles
    • Getting started with web hosting and site building: references
    • A great ecommerce site…from the customer’s point of view
    • About the Style Designer
    • Elements of good website design
    • What you need to know before you start editing your site
  • Adding and Editing Content 65 Articles
    • Moving and Editing the Tabs in your Navigation Menu
    • How to Add Pictures to your Site
    • How to Edit the Category for your Site
    • Adding Content
    • Creating your Home Page
  • Customization and How-To's 61 Articles
    • How to make your site appear offline while it’s being built
    • Personalize your Style
    • How to Change the Name of your Site
    • How to Delete a Widget
    • Using the Website Builder File Manager
  • Troubleshooting 11 Articles
    • What to do when your Banner Image is Tiling/Repeating or Doesn’t Fit
    • What to do if your Banner isn’t Changing
    • What to do if your Browser Tab says Untitled Site
    • What to do if Navigation Tabs are not Showing on the Page
    • What to do if your Uploaded Favicon doesn’t display
  • Soholaunch 12 Articles
    • Recovering your Soholaunch username and password
    • Installing Soholaunch on addon domains
    • For Mac users – using Soholaunch
    • How to install Soholaunch
    • How to back up your website using Soholaunch Pro
  • Recovering your Soholaunch username and password
  • Installing Soholaunch on addon domains
  • For Mac users – using Soholaunch
  • How to install Soholaunch
  • Website building tutorials and assistance
• Cloudflare 10 Articles
  • The advantages of using Cloudflare
  • How to add Google Analytics to your Cloudflare domain(s)
  • Understanding the grey cloud in your Cloudflare dashboard
  • Cloudflare and wildcard subdomains
  • What to do if you don’t see statistics after activating Cloudflare
• Mobile Websites 4 Articles
  • How to enable event calendar
  • How to Add Google Analytics Tracking code to your mobile website
  • Using the iPhone app to manage your Online Store
  • Mobile Publishing
• SSL Certificates 32 Articles
  • What you need to know about SSL
  • How to purchase a dedicated IP address
  • Definition and purpose of SSL
  • If the https:// padlock doesn’t appear
  • How to add SSL support for a domain

Recovering your Soholaunch username and password

Please note: As of November 21, 2013, new shared web hosting accounts no longer include the Soholaunch site builder tool. Instead, we are pleased to ... Read more

• -29
• 6988

Installing Soholaunch on addon domains

Please note: As of November 21, 2013, new shared web hosting accounts no longer include the Soholaunch site builder tool. Instead, we are pleased to ... Read more

• 60
• 6972

For Mac users – using Soholaunch

Please note: As of November 21, 2013, new shared web hosting accounts no longer include the Soholaunch site builder tool. Instead, we are pleased to ... Read more

• -60
• 7580

What you need to know about SSL

Secure Sockets Layer (SSL) is a protocol, or set of rules, used to create a secure Internet communications channel. SSL is especially important during ... Read more

• 37
• 13956

Issue: SiteLock reports show only a portion of your website was scanned

  Here are the two most common reasons why your SiteLock report may only show a portion of your website being scanned: 1. Your current SiteLock ... Read more

• -90
• 11229

How to upgrade your SiteLock account

HostPapa makes SiteLock protection simple and affordable. Whether your website is big or small, we conveniently offer three SiteLock packages that ... Read more

• -119
• 10904