The HostPapa Automated Website Backup service will add MySQL user(s) to your cPanel account, which will appear as:
$CPANEL-USERNAME_XXXXXX (Where XXXXXX is a random string)
These accounts are used to remotely backup your databases, and they should NOT be removed, edited, or used in your applications’ configuration files. Otherwise, you will no longer be able to restore or backup your databases.
If you require additional assistance, please create a new support ticket