Recovering your Soholaunch username and password

Please note: As of November 21, 2013, new shared web hosting accounts no longer include the Soholaunch site builder tool. Instead, we are pleased to include the HostPapa Website Builder with all new accounts.

About HostPapa Website Builder: http://hostpapa.com/website-builder
Support articles: https://hostpapasupport.com/index.php?/Knowledgebase/List/Index/69

If you forget your Soholaunch username and password, you can locate it by looking in the cPanel database table that stores login information. You can easily log in to your cPanel through your HostPapa dashboard:

  1. Log in to cPanel through your Dashboard: https://www.hostpapa.com/dashboard

  1. Click on My cPanel. If you have more than one domain associated with your HostPapa account, click on the appropriate domain link, then enter your cPanel password if required.

  1. From the Databases section, click on the phpMyAdmin icon.

  2. Click on Databases.

  3. Click on the database “YOURusername_sope1” (YOURusername being your actual user name).

  4. Click on Browse beside the table Login.

  5. You will see the information stored in that table, including your username and password.

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