How to set up shared hosting email with Windows Live Mail

Note: Windows Live Mail is part of the now-deprecated Windows Live Essentials suite for Windows 7. This application has reached end of life and we recommend upgrading your operating system to Windows 10. For more information, please read this Microsoft support document:

Once you’ve configured and activated your shared hosting domain, you can proceed to set up your email account in Windows Live Mail.

For easy webmail access, you can always use this URL from any browser if you’re subscribed to our Basic or Advanced email services. If you wish to access webmail on your shared hosting plan, you can do that via or this one from any browser.

Open the Start menu and launch Windows Live Mail.

Start menu

The first time you run Windows Live Mail, you’ll see a welcome screen that looks like this.

Windows Live Mail configuration

If you’ve previously configured an email address in Windows Live Mail, go to the File menu.

File menu

Select Options > Email Accounts.

Email accounts menu

Click Add.

Now click Email Account.

Enter your Email address and Password. Check the box next to Manually configure server settings and click Next.

Enter email and password

In the Configure server settings window, enter the following details for your incoming server:

  1. Server type: Select POP or IMAP.
  2. Server address: For POP or IMAP accounts, use (changing for your registered domain).
  3. Port: Change the default port (110) to 995 for POP accounts, or 993 for IMAP accounts. Check the box next to Requires a secure connection (SSL).
  4. Authenticate using: Select Secure Password Authentication from the dropdown menu.
  5. Logon user name: Enter your email account username.

For the outgoing server, enter the following details:

  1. Server address: For POP or IMAP accounts, use (changing for your registered domain).
  2. Port: Change the default port (25) to 465 for POP or IMAP accounts. Check the boxes next to Requires a secure connection (SSL) and Requires authentication.


Mail server configuration

Click Next to complete configuration.

Configuration complete

For further questions, or if you need help, please open a support ticket from your HostPapa Dashboard. Follow this link to learn how.

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