Statement of Support

Self-Managed VPS

Managed VPS

Fully Managed

  • Purchasing or renewing servers
  • Explaining our server features and benefits
  • Resetting the root password
  • Provisioning your server in minutes
  • Troubleshooting network performance and uptime
  • Fully managed hardware
  • Accessing your server via root/administrative access
  • Providing you the steps to migrate your hosting

 

 

 

 

 

 

 

 

 

 

  • Purchasing or renewing servers
  • Explaining our server features and benefits
  • Resetting the root password
  • Provisioning your server in minutes
  • Troubleshooting network performance and uptime
  • Fully managed hardware
  • Accessing your server via root/administrative access
  • Providing you the steps to migrate your hosting
  • Installing your HostPapa SSL certificate on qualified HostPapa products1
  • Updating and patching core operating system
  • Backing up content and data on server2

 

 

 

 

 

 

 

 

 

  • Purchasing or renewing servers
  • Explaining our server features and benefits
  • Resetting the root password
  • Provisioning your server in minutes
  • Troubleshooting network performance and uptime
  • Fully managed hardware
  • Accessing your server via root/administrative access
  • Providing you the steps to migrate your hosting
  • Installing your HostPapa SSL certificate on qualified HostPapa products1
  • Updating and patching core operating system
  • Backing up content and data on server2
  • Setting up your server
  • Providing dedicated sales and support line 24x7x365
  • DNS Setup
  • Domain Setup
  • Content Migrations
  • Advanced Performance Analysis
  • Apache Tuning
  • MySQL Tuning
  • Security Scan & Audit (SSA)
  • Intrusion Prevention
  • Custom Firewall Rules (iptables only)3
  • Application or Software Installs
  • Database Management
  • Malware & Blacklist Removal
  • PHP Version Upgrade
  • PHP Module Installation

GO TO HOSTPAPA VPS HOSTING

1This does not include command line, Tomcat, or IIS SSL installations.

2Managed Servers include the ability to run backups, but must be manually run. Fully Managed servers run backups every 10 days.

3Iptables rules such as opening port 3306 for direct MySQL access or blocking an IP from accessing the server.

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