HostPapa Knowledge Base

 

HostPapa offers a wide variety of website building tools that allow you to build and manage your personal or business website. To ensure your site’s security, it’s crucial to update these tools regularly. Regular updates reduce the risk your site will be compromised or infected with malicious software.

You will receive an email when your Softaculous script needs to be updated. To ensure you receive all notifications regarding your account, script updates, renewal notices, etc., it’s important to keep your email address up to date at all times within your billing account, cPanel, and Softaculous.

Please note, the email address associated with Softaculous notices may not be the same email address associated with your cPanel or billing account.

To update your cPanel email address, follow these steps:

1. Log in to your HostPapa dashboard: https://www.hostpapa.com/dashboard

2. Click on My cPanel. If you have more than one domain associated with your HostPapa account, click on the appropriate domain link, then enter your cPanel password if required.
   

3. Under Preferences, click on Update Contact Info.

4. Enter your email address and click Save.

To update your Softaculous email address, follow these steps:

1. Under Software/Services click on Softaculous.

2. On the top right hand corner, click on the Email Settings icon.
   

3. Enter your email address.

To update plugins and scripts, simply follow these steps:

1. Under Software/Services click on Softaculous.

2. If any of your scripts require updates, a notice will appear at the top of the page. Click the notice to update your scripts.

3. You will then be redirected to a page indicating which scripts need to be updated. Click on the circular arrow icon found to the right of the version number to begin upgrading your scripts.

4. Click on the Upgrade button.

REMINDER: Please be proactive by regularly backing up your files. To learn more about website backups, please read this article:
https://hostpapasupport.com/kb/how-to-back-up-your-hostpapa-website/

For more information about Softaculous, please watch these videos:
https://hostpapasupport.com/tutorials/Tutorials_Softaculous.shtml

HostPapa also offers Automated Website Backup, which you can purchase through your dashboard. Here’s how:

1. Log in to your HostPapa Dashboard by visiting: https://www.hostpapa.com/dashboard
   

2. Click on My Services.
   

3. Click on Additional Services.
   

4. Under Automated Website Backup, click the Learn more button.
   

5. Click the Protect Your Website! button.
   

Here are some more articles for information about why HostPapa Automated Website Backup is a better option than manually backing your site up through your cPanel: http://www.hostpapasupport.com/index.php?/Knowledgebase/List/Index/20

This article is also available in: French Spanish German