What is a subdomain?

While a domain, or domain name, is used to create a memorable address for a website, a subdomain can be used to do the same for a specific section of a website.

For example, let’s say that you own a website focused on soccer. You’ve chosen and registered a domain called soccercats.ca. Subsequently, you decide to open an online store, selling soccer memorabilia. You could set up the store in a subfolder under the domain root, with the URL soccercats.ca/store.

By creating a subdomain for the store, your users can also access the store using store.soccercats.ca.

Subdomains are not the same as addon domains or parked domains. To learn about the differences between the three types of domain, read this HostPapa knowledge base article: The difference between addon domains, parked domains and subdomains

Watch this video tutorial to learn how to create a subdomain in My cPanel, or follow these steps:

Log in to your HostPapa Dashboard and select My cPanel. Scroll down to the Domains section of My cPanel and click Subdomains.

Subdomains in cPanel

Under Create a Subdomain, enter your desired subdomain name in the Subdomain field.

Note that subdomain name is automatically entered into the Document Root field, along with the main domain name. This is the folder that will be used to hold your site files for the subdomain. Click the Document Root field if you wish to edit the folder name.

Click Create to proceed.

You can now continue to upload and build the relevant files for the site or other resources to be located at the subdomain.

For further questions, or if you need help, please open a support ticket from your HostPapa Dashboard. Follow this link to learn how.


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